MONEY AND PROTECTION

Payment Protection

If a fan disputes a payment, we handle the bank.

Every payment gets a fraud check. If a fan’s bank disputes one, FanHubb builds the evidence from our records and sends it for you. You can add a note.

Money in the creator dashboard

What creators use it for

DisputesYou never fill in bank forms.Example: a fan who forgot a tip
Fraud warningsWe review them and may refund first.Example: a stolen card

How it works

  1. 1We check every paymentAnd the fan’s bank can ask them to confirm.
  2. 2If it’s disputedWe answer the bank with the evidence.
  3. 3You can add a noteIn Statements › Disputes, by the date shown.

What’s included

  • Fraud checks on every payment
  • Evidence built and sent for you
  • Fans can ask us for help instead of their bank
  • Follow every dispute in Statements

Questions

Who decides?

The bank, usually within 60–75 days.

Goes well with

Try Payment Protection free.Join free and set it up in a few minutes.
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